Please use this form to request a refund of a product ordered online.
Any items that appear to have already been used are not eligible for a refund. Any dated items (such as a cabana) must have the request issued at least 24 hours in advance of the date reserved.
Island Waterpark reserves the right to refuse a refund for any reason, and in some cases require the individual requesting the refund to submit their request in person.
Island Waterpark is not able to refund products purchased through secondary channels such as Costco, Walgreens, etc.
Island Waterpark will not refund any items after 09/04/2017.
Online Credit Card Fraud is a Federal Offense and all such instances will be reported and prosecuted to the fullest extent of the law.
All refunds requested will take 5-7 business days.